Refund policy

Return & Refund Policy
At AR Decor Selection, customer satisfaction is important to us. Please read our Return and Refund Policy carefully before placing an order.
Return Eligibility
To be eligible for a return, the item must be returned in the same condition in which it was received. The product must be unused, undamaged, and returned with its original packaging and accessories, if applicable.
Return requests must be made within 15 days of receiving the order. Customers may be asked to provide proof of purchase or order details when requesting a return.
To request a return, please contact us at [abdulwaheedsab6800@gmail.com]. Once your request is reviewed and approved, we will provide further instructions regarding the return process.
Please note that the customer will be responsible for the cost of returning the parcel unless the product received was incorrect, defective, or damaged from our side. Products returned without prior approval may not be accepted.

Damaged or Incorrect Items

We request customers to inspect their order upon delivery. If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with relevant pictures or video evidence.
We will review the issue and take appropriate steps to resolve it.

Non-Returnable Items
Returns or refunds will not be accepted in the following cases:
Products damaged due to customer misuse or improper handling.
Products damaged after successful delivery without valid proof that the damage existed at the time of delivery.
Customized or personalized products made according to customer requirements.
Products purchased during clearance sales or special promotional sales.
Discounted items or orders placed using special discount codes, unless the item is defective or incorrect.

Customized Products
Customized or personalized products are specially prepared according to customer requirements. Therefore, these products are not eligible for return, exchange, or refund unless there is a manufacturing defect or an error from our side.
Exchanges
If you wish to exchange a product, please contact us before returning the item. The product must meet our return eligibility requirements.
Once the returned item is received and approved, an exchange can be processed based on product availability. Additional delivery charges may apply. In some cases, a percentage of the original order value may be charged for exchanging an item.
Refunds
After receiving and inspecting the returned product, we will notify you regarding the approval or rejection of your refund request.
If the refund is approved, applicable charges such as delivery, handling, or return-related costs may be deducted from the original payment amount. The remaining refund amount will be transferred through the customer's preferred available payment method.
Please allow 3–12 business days for the refund to be processed, depending on the payment method and banking process.

Contact Us:
For any questions regarding returns, exchanges, or refunds, please contact us:
AR Decor Selection
Website: www.ardecorselection.com⁠�
Email: [abdulwaheedsab6800@gmail.com]